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You are here :: Projects » Research in ICT Wednesday, October 16, 2019

Indicative ongoing and recently completed projects that EPU-NTUA runs or participates in, in the area "Research in ICT", include the following:

Cloud Teams  

Cloud Teams: “Collaborative Software Development Framework based on Trusted, Secure Cloud-based Pool of Users,  
European Commission, Η2020

Partners: FIT (Coordinator), INNO, FZI, SILO, YASAD, BOOR, NTUA

Start date: 1/5/2015, Duration: 24 months

Visit the Project site: www.cloudteams.eu

CloudTeams will be a cloud-based platform transforming software development for cloud services into a much easier, faster and targeted process, by engaging communities of users who will participate in the product life cycle to help software teams develop better solutions for customers’ problems.

CloudTeams is the intersection of three important fields: crowdsourcing platforms, collaborative software development tools and trusted cloud services delivery. This innovative combination of different tools and practices under a unique concept will be enhanced with a rewarding system to enable end-users to jump into the platform and support solutions they are interested in. In addition a testing and trust framework will validate the whole process based on proper analytics and qualitative feedback by the prospective customers. The final cloud-based solutions will be validated based on the CloudTeams methodology, and thus will find the proper market fit in a more quick and efficient way.



PSYMBIOSYS: “Product-Service sYMBIOtic SYStems”,  
European Commission, Η2020


Start date: 1/2/2015, Duration: 36 months

Visit the Project site: www.psymbiosys.eu

Product-service solutions are not a novelty for manufacturing domain, in particular for Europe. Services are becoming more and more not just an optional adjunct to products, but they are integral part of manufacturing industries’ offer.

There are still 5 main obstacles which are currently preventing service innovation to be pervasively adopted by all EU manufacturing industries, SMEs included: 1) How to preserve the specific characteristics of product and services in a value chain, without creating isolated and not interconnected walled gardens? 2) How to reconcile Real World and Digital World in PLM allowing multi-directional interoperability of the digital images of the same product between design-manufacturing? 3) How to consider both professional knowledge and crowd sentiments, trying to mediate extreme product-push and market-pull positions? 4) How to create a generic conceptual and implementation framework which could identify and implement the interoperability points between SOA and EDA in PLM value chain systems? 5) How to reconcile current profitable and competitive product-oriented business models with more intangible, risky, service-oriented and Internet-based businesses? 

PSYMBIOSYS aims at improving the competitiveness of European Manufacturing industries by developing an innovative product-service engineering environment by addressing the 5 above points, and able to dramatically reduce the time-to-market of more attractive and sustainable product-service solutions.



ISA PWC: “Measuring mechanism for the cost and benefit of interoperability”,  
European Commission, Η2020

Start date: 10/12/2014, Duration: 10 months

The scope of the project is to promote research in the context of defining a comprehensive and systematic mechanism for measuring and quantifying the benefits of Interoperability (IoP) actions. The project includes the following tasks:

• The analysis of the existing status on mechanisms for measuring the direct and indirect costs and benefits of interoperability actions, including best practices, models and methods in use in the EU and elsewhere in the world.

• The identification of the indirect benefits of interoperability (externalities) towards other domains of application (social, human, educational), in a way that covers the majority of interoperability solutions in the EU.

• Anticipated results for ICCS-NTUA include the advancement of knowledge in the scientific field of interoperability, in which the institute already possesses significant know-how, the close monitoring of relevant developments and efforts in the European Union for assessing the cost and benefits of IoP actions as well as the actual and active contribution to the development of a consistent and robust IoP benefit mechanism.



FutureEnterprise: “Road mapping, Research Coordination and Policy activities supporting Future Internet based Enterprise Innovation”,  
European Commission, FP7 Call 10, Objective 1.3 (Digital Enterprise)

Partners: National Technical University of Athens (Greece) (Coordinator); The University of Warwick (UK); Intrasoft International SA (Luxembourg); EPFL (Switzerland); European Confederation of Young Entrepreneurs (Belgium)

Start date: 1/10/2013, Duration: 24 months

Visit the project site: www.futureenterprise.eu

FutureEnterprise aims at opening new avenues for Internet-based Enterprise innovation by supporting and coordinating the research activities in Future Internet from the perspective and for the benefit of enterprises on the basis of an open mentality to bridge the past (FP7) with the future (Horizon 2020). Combining a community-driven approach with Web 2.0 collaboration tools, FutureEnterprise will fully align the scope of its activities to the priorities of DG CONNECT Unit E3: Net Innovation.

In FutureEnterprise, bridging research with entrepreneurship plays a pivotal role, which is driven by the consolidation of research results produced by the FP7 projects of the domain and their provision as digital innovation elements / entrepreneurship ‘seeds’. With regard to the roadmapping activities, FutureEnterprise will deliver crowdsourcing-driven, iterative and live versions of a research roadmap on new forms of Internet-based Enterprise innovation. Taking into account the transition to new EU-funded programmes, FutureEnterprise will also provide concrete recommendations toward Horizon 2020 for policy makers and the EC, treating Digital Enterprise, Web Entrepreneurship, Future Internet PPP and CAPS under a common perspective.



LinDA, “Enabling Linked Data and Analytics for SMEs by renovating public sector informations”,  
European Commission, FP7 Call 10, Objective 4.3 (SME initiative on analytics) 

Partners: DSS Lab, National Technical University Of Athens (Greece) – Coordinator; Fraunhofer FOKUS (Germany); UBITECH (Greece); University Of Bonn (Germany); Piksel (Italy); Critical Publics (United Kingdom); Hyperborea (Italy); TTNews24 (Italy)

Start date: 1/12/2013, Duration: 24 months

Visit the project site: www.linda-project.eu

The LinDA project aims to assist SMEs and data providers in renovating public sector information as well as analyzing and interlinking them with enterprise data, by providing Open Data renovation and Consumption application libraries that are based on the Linked Data paradigm but with a strong business, rather than academic, focus.The LinDA project aims to develop: a) A rule-based system for renovating and converting a wide range of supported data structures into arbitrary RDF graphs, b) A repository for accessing and sharing Linked-Data vocabularies and metadata amongst SMEs’, c) An ecosystem of Linked Data publication and consumption apps (visualization, exploration, data mining), which can be bound together in a dynamic manner, leading to new, unpredicted insights. Comprising 8 partners (4 SMEs), LinDA project will develop linked data apps that will be tested and exploited through the establishment of three pilots in the domains of Business Intelligence, Environment and News / Media.


Policy Compass  

Policy Compass
European Commission, FP7 Call 10, Objective 5.4 (ICT for Governance and Policy Modelling)

Partners: Fraunhofer FOKUS, (Germany) –Coordinator; Brunel University (UK); ATOS S.A. (Spain); Liquid Democracy E.V. (Germany); DSS Lab, National Technical University of Athens (Greece); St. Petersburg National Research University (Russian Federation); Cambridgeshire County Council (UK)

Start date: 1/10/2013, Duration: 36 months

Visit the project site: project.policycompass.eu

The main goal of Policy Compass is to develop a research prototype of an easy-to-use, highly visual and intuitive tool for social networks and eParticipation platforms, enabling citizens and public officials to easily create, apply, share, embed, annotate and discuss causal models, charts and graphs of historical data from trusted open data sources. The aim is to develop methods and tools that facilitate more factual, evidence-based, transparent and accountable policy evaluation and analysis. The research question the Policy Compass project will address is whether and how open public data, social media, eParticipation platforms, fuzzy cognitive maps and argumentation technology can be integrated and applied to provide better tools on the World Wide Web for constructing, sharing, visualising and debating progress metrics and causal models of policies.

The aim is to provide easy-to-use tools for both the lay public, on social networks, as well as professional policy makers, to improve the quality and transparency of the policy analysis and monitoring phases of the policy life-cycle.Policy Compass will make use of Europe's increasing amount of public sector open and structured data resources to develop and integrate tools for, Constructing prosperity and other policy metrics with an easy-to-use visual language for defining variables and functions over open data sources, Providing graphs and charts visualising metrics for selected geographical regions (e.g. cities or countries) and time periods, Annotating graphs and charts with political or policy events, such as the election of a new government or reduction of the tax rate, Offering to policy makers and the general public causal models with an easy-to-use visual tool for Fuzzy Cognitive Maps (FCM), Sharing and debating prosperity graphs and FCM causal models via widgets for popular social media platforms, Summarising and visualising the debates in argument maps and conducting structured surveys about the policy issues, applying results from the European IMPACT governance and policy-modelling project, Aggregating opinions on policy issues, to formulate a common position in a party or interest group, using delegated voting via the eParticipation platform Adhocracy.

By integrating these tools into an easy-to-use system, Policy Compass will make better use of Europe's open public data resources and empower policy-makers and citizens (especially the younger generation) to better assess government policies in the policy analysis and monitoring phases of the policy cycle.



OPTIMUS, “OPTIMising the energy USe in cities with smart decision support system” 
FP7 SMARTCITIES- Objective ICT-2013.6.4 Optimising Energy Systems in Smart Cities

Partners: DSS Lab - National Technical University of Athens (Co-ordinator), La Salle, ICLEI Euro, TECNALIA, POLITO, D'APPOLONI, UNIGE, Comune di Savona, SENSE, Gemeente Zaanstad, Ajuntament sant cugat del valles 

Visit the project site: www.optimus-smartcity.eu

The overall vision of the project “OPTIMising the energy USe in cities with smart decision support systems (OPTIMUS)” is the design, development and implementation of a Decision Support System (DSS) addressed to city authorities, in order to assist them to optimize the energy use in their premises and reduce CO2 emissions. 

OPTIMUS will provide an integrated ICT platform that will collect and structure open data from five domains (namely: weather conditions, social mining, buildings’ energy profiles, energy prices, energy production) and then it will use semantic technologies so as to integrate them and intelligent rules so as to propose energy optimization plans. The resulting web-based DSS will be validated in three different cities: Savona (Italy), Sant Cugat del Vallès (Spain) and Zaanstad (The Netherlands).



FORTISSIMO “Factories of the Future Resources, Technology, Infrastructure and Services for Simulation and Modelling”,  
European Commission, FP7, ICT Collaborative project


Start: 1/7/2013

Visit the project site: www.fortissimo-project.eu

The principal objective of Fortissimo is to enable European manufacturing, particularly SMEs, to benefit from the efficiency and competitive advantage inherent in the use of simulation through the provision of simulation services running on an HPC-based cloud infrastructure. Fortissimo will make advanced simulation accessible to industrial users, particularly SMEs, through the realisation of a “one-stop shop” where hardware, expertise, applications, visualisation and tools will be easily available and affordable on a pay-per-use basis.



OPENi - Open-source, web-based, framework for integrating applications with social media serivces and personal cloudlets,  
European Commission, FP7 -  ICT-2011.1.2 Cloud Computing, Internet of Services & Advanced Software Engineering, FP7-ICT-2011-8 

Partners: Waterford Institute of Technology – (TSSG), DSS Lab - National Technical University of Athens (NTUA), Fraunhofer Institute for Open Communication Systems (FOKUS), Logica, Ambisense Ltd, Velti, Betapond.

Visit the project site: www.openi-ict.eu  

OPENi will define and deliver an open-source web platform that will enable applications to access and use a broad spectrum of existing cloud-based functionality and content, consistently across different devices and platforms, in a way that enables a user-centric application experience. Targeting the needs of both application Developers and Users, OPENi will realize its vision for user-centric, cloud-connected applications by providing:

    To Developers: a platform-independent technology framework to build applications that can seamlessly integrate publicly available cloud-based functionality and content.

    To Users: the necessary cloud solutions to realize a novel application experience, by being able to keep their user generated content and data in the cloud and further make it available across different applications on different devices.

To enable this OPENi will realize a series of innovations in accessing and using cloud-based functionality, binding dynamically to publicly available cloud-based APIs, sourcing and rendering cloud-based content across different device types and underlying operating systems and establishing a framework for web security and authorization in accessing cloud-based resources.
OPENi will be a significant catalyzing factor, boosting EU software industry – which already counts a considerable number of highly skilled SME software firms to take further advantage of the thriving market of mobile applications, through a framework of open technologies that will be readily available and require almost no additional skill to take up.



Fitman - Future Internet Technologies for MANufacturing (FITMAN),  
European Commission, FP7, Future Internet PPP Programme (FI-PPP).  FI.ICT-2011.1.8 Use Case Scenarios and early trials 

Partners: TXT e-Solutions SPA, Laboratoire Virtuel Europeen dans le Domaine de l‘Interoperabilite des Entreprises Aisbl  (Interop V-lab), Portugal Telecom Inovacao SA, Engineering - Ingegneria Informatica SPA, Politecnico di Milano, Teknologian Tutkimuskeskus VTT, University of Southampton, Atos Spain SA, DSS Lab - National Technical University of Athens, Asociacion de Empresas Tecnologicas Innovalia.

Visit the project site: www.fitman-fi.eu

The mission of the FITMAN (Future Internet Technologies for MANufacturing industries) project is to provide the FI PPP (Future Internet Public-Private Partnership Programme) with a set of industry-led use case trials in the Smart, Digital and Virtual Factories of the Future domains, in order to test and assess the suitability, openness and flexibility of the FI-WARE Generic Enablers, this way contributing to the social-technological-economical-environmental-political sustainability of EU Manufacturing Industries.



ENGAGE - An Infrastructure for Open, Linked Governmental Data Provision towards Research Communities and Citizens,  
European Commission , Infrastructures – 2011 - 2 -  Combination of CP & CSA. 

Partners: Decision Support Systems Laboratory - National Technical University of Athens (Coordinator), Fraunhofer FOKUS, Science and Technology Facilities Council (STFC), University of the Aegean, TU DELFT, IBM Israel, Microsoft Innovation Center Greece, INTRASOFT International, EUROCris.

Visit the project site: www.engage-project.eu/engage/wp/  

Information and Communication Technologies have an unprecedented potential to improve the responsiveness of governments to the needs of citizens and have long been recognized as a key strategic tool to enable reforms in the public sector. During the last years, this potential of ICT has started to be dealt with in a multi-disciplinary way, giving birth to new research communities dealing with governance and policy modelling, modelling and simulation of complex systems, public administration information systems, open governance and social media. However, this potential is to this day non-systematically exploited, as there are significant barriers that hinder the effective exploration, management and distribution of the vast amounts of available public sector data towards the research communities. The main goal of ENGAGE project is the deployment and use of an advanced service infrastructure, incorporating distributed and diverse public sector information resources as well as data curation, semantic annotation and visualisation tools, capable of supporting scientific collaboration and governance-related research from multi-disciplinary scientific communities, while also empowering the deployment of open governmental data towards citizens. Following on Open Data initiatives throughout Europe, ENGAGE has established links with numerous National and International public sector organisations, research communities, open data experts and standardisation fora. The project is supported by the Greek NREN and NGI node GRNET, providing the infrastructure for service provision.



IMAGINE - Innovative end-to-end Management of Dynamic Manufacturing Networks,  
European Commission, FP7 -  Factories of the Future-ICT-2011.7.3. 

Partners: INTRASOFT International S.A., SOFTWARE AG, Santer REPLY S.p.A., LOGO Elektronik Ticaret Hizmetleri A.S., European Aeronautic Defence Space Company EADS France SAS, Centro Riserche FIAT S.C.p.A., AIDIMA Instituto Technologico, DSS Lab - National Technical University of Athens, Scientific Academy for Service Technology e.V., UNINOVA – Instituto de Desenvolimento de Novas Tecnologias, University of Patras – Laboratory for Manufacturing Systems and Automation, Centre National de la Recherche Scientifique, Fraunhofer Institute for Manufacturing, The University of Warwick. 

Visit the project site: www.imagine-futurefactory.eu  

IMAGINE is a Research & Development project, funded by the European Commission under the “Virtual Factories and Enterprises” theme of the 7th Framework Programme (FoF-ICT-2011.7.3, Grant Agreement No: 285132). The project targets the development and delivery of a novel comprehensive methodology and the respective platform for effective end-to-end management of dynamic manufacturing networks in an innovative plug and produce approach, and aims at supporting the emergence of a powerful new production model, based on community, collaboration, self-organisation and openness rather than on hierarchy and centralised control.



Secure WebOS Application Delivery Environment,  
European Commission, FP7 ICT Programme - Objective 9.4 Strengthening Cooperation in ICT R&D in an Enlarged Europe

Visit the project site: webinos.org

Webinos Public Report

Partners: Agora Media (UK), AmbieSense Ltd (UK), Antenna Software (UK), BMW Forschung und Technik GmbH (DE), Cloud Friends (B), Data Driven Standardization Consulting (AU), Deutsche Telekom (DE), DOCOMO Communications Laboratories Europe (GmbH), Fraunhofer Gesellschaft zur Förderung der angewandten Forschung e.V. (DE), futuretext (UK), iMinds (B), Impleo (UK), KT (KR), Istituto Superiore Mario Boella (I), DSS Lab - National Technical University of Athens (GR), Nederlandse Organisatie voor toegepast Natuurwetenschappelijk Onderzoek (NL), Nitobi (CA), Politecnico di Torino (I), Present Technologies (PT), Samsung Electronics (UK) Ltd, Silver Probe Consluting Ltd (UK), Sony Mobile Communications AB (S), Technische Universität München (DE), Telecom Italia S.p.A. (I), Telecom Paristech (FR), Telefonica (ES), Università degli Studi di Catania (I), University of Oxford (UK), VisionMobile Ltd. (UK), W3C (F)   

The WEBINOS project will define and deliver an Open Source Platform and specific components, exploiting Future Internet technologies, that will enable applications and services to be used and shared consistently and securely over a broad spectrum of converged, connected multi-devices, including mobile, PC, home media (TV) or automotive taking also into consideration the important dimension of the users social context.Promoting a “single service for every device” vision, WAX will move the existing baseline from ad-hoc software to services, ensuring that the technologies for describing, negotiating and adapting to context are fit for purpose. Innovations in contextual description will be broad covering device capability, network access, user identity and preferences, location, behaviourally induced properties and finally the more complex issue of the users’ social network context.



PLUG IN - Information System orchestrating and offering Plug-n’-Play Interoperability Services to SMEs,  
General Secretariat of Research and Technology.

Partners: Singular Logic, DSS Lab - Institute of Communication and Computer Systems/ NTUA, Economic University of Athens, University of Aegean, ΕΒΕΑ (subcontractor), Electron

PLUG-IN project aims to constitute a major implementation arm for the "plug n' play" interoperability concept by designing, developing and piloting a utility software component that will offer the necessary set of services to deliver and sustain interoperability to its enterprises/users across similar as well as differing business domains. The PLUG-IN Interoperability Service Utility will be primarily oriented towards facilitating the needs of SMEs by providing them with a technology infrastructure that will be layered upon their existing systems and knowledge sources and enabling them to exchange  computer-meaningful information with others using the principle of end-to-end interconnection. The PLUG-IN infrastructure will be further customizable by its users  in order to provide them with specific value-added services according  to their business situation (business domain or business event).



The Virtual Youth Space,  
European Commission, FP7 

Partners: ATC, GOOGLE, DUK, DSS Lab - National Technical University of Athens, 21c Consultancy, POLITECH INSTITUTE, CAFEBABEL.COM, PARTCIPACE, UKYP 

Visit the site: www.ep-ourspace.eu

OurSpace will be based on the concept that the active involvement of young people in the process of sociopolitical decision‐making can play a very important role in our societies. To this end, OurSpace, aims to contribute towards bringing the EU closer to the youth by improving their role within the democratic system of the EC through the use of ICT. In this aspect, the proposed project aims to create a unique online collaboration space designed to actively engage young European citizens in the molding of their future society.OurSpace will be tailored entirely to the needs of the young European citizens. It will provide a common Social Networking space to support the active participation and real‐time collaboration among the European youngsters. The web based platform will include different national and cross‐national thematic clusters and the services to be offered include typical social networking features as well as typical eParticipation features, including also the necessary content and informative material. During the project, 3 pilot sites will be deployed at national level, whereas a pan-European pilot will also be there, directly fed by the national pilots, for leveraging important issues to a pan-European dimension, seeking broader participation from youngsters.



CAP - Community Airport Portal,  
National Research Programme - Cooperation

Partners: Athens International Airport, Velti Software Services and Products S.A., Research Centre Athena, Athens University of Economics / Department of Electronic Commerce and Electronic Business, DSS Lab - Institute of Communication and Computer Systems/ NTUA

Visit the project site: www.airpoint.gr  

The main objective of the project “CAP” is the development of a dynamic web platform that offers out-of-the-box facilities for the design, administration and provision of services relevant to the airport community, utilized by companies at the airport for its passengers. The project aims to provide personalization capabilities for the travelers and to facilitate the availability and quality of services offered by the airport and enterprises operating in the airport.The main results of the project will be a platform that offers user-friendly modules for the creation, provision and integration of services in the context of the airport environment. The system will allow the design and development of services from third-parties and will facilitate its provision to members of the airport community (passengers, airport staff, visitors, enterprises, etc.). The platform will provide content management capabilities, a personalization and a recommendation system. Lastly the project will contribute to the development of advanced business models, processes and decision support mechanisms that will support the design and creation of a new airport service and thus it aims to significantly improve the competiveness of the enterprises operating in the airport as well as the quality of their services and products.



Envisioning, Supporting and Promoting Future Internet Enterprise Systems Research through Scientific Collaboration,  
European Commission, FP7 WorkProgramme 2009/10 Objective: 1.3 Internet of Things and Enterprise Environments

Partners: Decision Support Systems Laboratory - National Technical University of Athens (Coordinator), INTRASOFT International SA, Consiglio Nazionale Delle Ricerche, Coventry University, UNINOVA - Instituto De Desenvolvimento De Novas Tecnologias
Future Internet Enterprise Systems play an important role in the quest of European enterprises (typically SME's) to become more competitive, to enlarge their markets and overall potential while transforming towards new business models and developing innovative products and services. In this context, the ENSEMBLE project is a Coordination and Support Action (CSA), that combines systemic approaches, scientific multi-disciplinarity, innovative Web 2.0 collaboration tools with a community-driven mentality, to significantly increase the impact of the Future Internet Enterprise Systems (FInES) domain.ENSEMBLE aims at enlarging and supporting the FInES research community (research projects, key experts, wider audience) through establishing and maintaining specifically designed electronic collaborative tools and performing specialized workshops and consultations. Utilising the power of the community combined with key experts from neighbouring scientific domains, ENSEMBLE project also aims at a major contribution towards the establishment of a scientific base for Enterprise Interoperability - a grand challenge of the FInES research. Furthermore, ENSEMBLE activities will provide solid support for the ICT research roadmap development in the area of Future Internet, interacting with the research projects and key experts of the area, delivering policy support and research alignment recommendations. The roadmap and the various research objectives and evolving achievements will be presented as a self-standing report and as an online, dynamic, evolving knowledge base.



Policy Gadgets Mashing Underlying Group Knowledge in Web 2.0 Media (PADGETS),  
European Commission, FP7.

Partners: AEGEAN University, WHL, DSS Lab - National Technical University of Athens, ATC, GOOGLE, UREG, POLITO, T4I2, PIED, CEGD, FRAUNHOFER  

Visit the project site: www.padgets.eu

The project aims at bringing together two well established domains, the mashup architectural approach of web 2.0 for creating web applications (gadgets) and the methodology of system dynamics in analyzing complex system behavior. The objective is to design, develop and deploy a prototype toolset that will allow policy makers to graphically create web applications that will be deployed in the environment of underlying knowledge in Web 2.0 media. For this reason, the project introduces the concept of Policy Gadget (Padget) – similarly to the approach of gadget applications in web 2.0 – to represent a micro web application that combines a policy message with underlying group knowledge in social media (in the form of content and user activities) and interacts with end users in popular locations (such as social networks, blogs, forums, news sites, etc) in order to get and convey their input to policy makers. Through the proposed platform any policy can become a reusable and communicable web application to be used in relation to underlying content and social activities over the web. Policy makers will be able to set up such applications on their own and use them to communicate their policies to the public. People can use these applications as they use everyday services and policy makers can track the results of this interaction back to their policy making process to assist them in reaching solid decisions that represent society’s input and aspirations.



The Greek Interoperability Centre: Enabling Research in the Interoperability Domain, "G.I.C."  Completed, European Commission, 7th Framework Programme     
Visit the project site:

Interoperability has been recognized as the key issue for achieving high productivity of Enterprises (especially SME’s) and their information systems but also as the main driver for delivering effective pan-european electronic government services towards citizens and businesses.

The main goal of the proposed project is to set up all the necessary infrastructure within the Decision Support System Laboratory of the National Τechnical University of Athens, which will enable the Lab to act also as a new research centre targeting e-Government and e-Business Interoperability Research.

The Greek Interoperability Centre (G.I.C.) aims at becoming a premium research centre in the field of Interoperability in Greece, cooperating with local universities across the Greek regions but also institutions from the Balkans and the Mediterranean – thus forming a strong regional pole of research and technology.



Citizens Collaboration and Co-Creation in Public Service Delivery (COCKPIT),  
European Commission, FP7.

Partners: INTRASOFT,  IBM Research India, ATOS, Engineering Ingegneria Informatica S.P.A, DSS Lab - National Technical University of Athens, Karlsruhe Institute of Technology, ATC SA, City of Venice, The Hellenic Ministry of Interior (YPES), City of Tilburg, University of Tilburg   

The fundamental idea of COCKPIT is that Web 2.0 social media constitute the emerging and de facto mass collaboration and cooperation platform between citizens themselves, and between citizens and public administrations. Therefore, Web 2.0 social media will have very soon established themselves as a very effective means for creating, sharing and tracking knowledge about citizens’ opinions and wishes on public service delivery. COCKPIT adopts a highly synergetic approach towards the definition of a new governance model for the next-generation public service delivery decision making process by combining the research areas of citizens’ opinion mining in the context of Web 2.0, Service Science Management and Engineering in the context of the public sector, and deliberative engagement of citizens for forming informed judgements on public services’ delivery. COCKPIT supports the notion of open Public Administrations with which citizens have higher confidence and trust among each other and with the Public Administration, resulting in better governance, lower disputes on services’ delivery priority setting, higher degrees of public service adoption, lower public service delivery costs, better service innovation, and citizens loyalty to the public services.



CROSSOVER - Researching and Drafting of Four Case Studies on applications of ICT solutions for governance and policy modeling, Study sub-contracted by IPTS-JRC in the context of the CROSSOVER project 

Completed, Information Society Unit of the Institute for Prospective Technological Studies / Joint Research Center of European Commission.

Visit the project site: crossover-project.eu  

The major aim of the Study "Researching and Drafting of Four Case Studies on Applications of ICT solutions for governance and policy modelling" is to collect and analyse a representative set of paradigmatic case studies in Policy-making 2.0 that will contribute to drawing conclusions for future research directions in ICT for Governance and Policy Modelling. This way, the project will assist the FP7 project CROSSOVER in identifying successful case studies in the domain of Governance and Policy Modelling, which will be used to verify the results of CROSSOVER.The expected results of the project "Researching and Drafting of Four Case Studies on Applications of ICT solutions for governance and policy modelling" will be the extensive and detailed documentation of 4 case studies which will be analysed based on specific criteria that are suitable in order to format these cases in an appropriate way to be further processed during the CROSSOVER project.



A participative Roadmap for ICT Research in Electronic Governance and Policy modelling,  
European Commission, FP7.

Partners: DSS Lab - National Technical University of Athens, TECH4I2, EPMA, UKL, JRC  

CROSSROAD will deliver a research roadmap on ICT for governance and policy modelling, in order to orient towards a common goal the different communities of research actors, domains and sectors. It will create a shared vision and an operational tool to support research policy and research implementation in this field. The roadmap will be based on a cross-analysis of present research directions and future scenarios of collaborative governance, including possibilities for disruptive scenarios of extreme collaboration. It will be presented as a self-standing report and as an online, dynamic knowledge base.



Ministry of Interrior, Decentralization and E-Government - Hellenic Republic.

Partners: ITMC, DSS Lab - National Technical University of Athens  

The aim of this project is to establish a semantic - conceptual model that will achieve the elimination or reduction of diversity which exist in the organizational, operational and conceptual models used by the operators of Public Administration. This model will support all activities related to portraying, organizing and codifying knowledge, making it accessible and reusable.


e-gov Nea Ionia  

Municipality Portal for the Citizen Service,  
Municipality of Nea Ionia   

The project’s main objective is the creation of a model municipality portal for providing electronic services to the citizens of the Municipality of Nea Ionia and the enterprises that are activated in the region of the municipality. The project team will carry out model mapping and modelling of extrovert services that are provided by the municipality of Nea Ionia, using multiple aspect techniques of categorisation and process modelling techniques. In accordance with the mapped services that are provided to citizens and enterprises, the project team will develop a model architecture and technical design for the municipality’s e-Government Information System that will be the foothold for the portal implementation.
The project will lead to the following results:

  • Creation of a framework for providing services to the citizens and enterprises of the Municipality of Nea Ionia, via internet and interactive voice response.
  • Improvement of the quality of the provided services and reinforcement of productivity of public administration.
  • Enlightenment of citizens and enterprises about Electronic Government and attracting of future users for the system
  • Simplification of relative operational processes of the Municipality and more rapid transaction of transactions with the Municipality.
  • Provision of specialised services for the satisfaction of special demographic teams that require particular treatment (eg foreigners, disadvantaged groups, old people, etc).
  • Upgrade and improvement of infrastructures and know-how of the Municipality through the development of infrastructures and the supply of services of information technologies.



Empowering citizens to influence the decision making and policy formulation on environmental issues,  
European Commission, E-PARTICIPATION 2008.    

The main objective of the eMPOWER project is to motivate and strengthen the involvement of NGOs and citizens in the decision-making process on environmental issues at a National and European level by providing method and tools for supporting citizens’ participation to promote relevant public initiatives and demands of civil society. The proposed project will integrate and test state-of-the-art Web 2.0 social networking, ICT based tools and solutions in a socially purposeful way in concrete legislative and decision making processes and more specifically will look to engage Citizens in the formation of EU environmental legislation at a National and European level. In this context, the eMPOWER project will enable transparent, interactive and democratic communication processes, the results of which will be joint proposals, initiatives and viewpoints of Citizens regarding environmental issues relating to global climate change, national parks and forests, oceans and biodiversity, water pollution and management, green taxation, and more.



Federated e-Participation Systems for Cross-Societal Deliberation on Environmental and Energy Issues, "FEED", Proposal No: EP-07-01-032 
Completed, European Commission, Programme: e-participation   

The main objective of FEED Pilot Project is to apply a new concept in e-Participation by allowing users to have seamless access to existing federated content that matches their needs for information on the several aspects of a debated issue as well as to informative material about the specificities of the deliberation procedure in the scope of which an issue is considered. This way the level of knowledge for FEED users is enhanced both around the essence of issue at hand as well as of the procedural aspects of the deliberation process. Through FEED, federated content is contextually annotated according to the debated issue and legislative process specifics allowing the platform users to perceive it as a coherent body of information to be used in the various stages of a deliberation procedure.



Greek Framework of eGovernment Services Provision, Completed
Information Society SA, 
Visit the project site: http://www.e-gif.gov.gr/   

The main objective of the Greek e-Government Service Provision and Interoperability Framework is to effectively support the provision of e-Government Services at Central, Local and Municipal level and to contribute to achieve interoperability in terms of information systems, processes and data.

As the Project’s Platform is deployed, the information required from the involved parties is gathered and the technical policies, the (data and metadata) standards and the specifications traversing the Greek Public Administration are issued, accompanied by relevant training material.



LEX-IS: Enabling Participation of the Youth in the Public Debate of Legislation among Parliaments, Citizens and Businesses in the European Union, Completed, European Commission, 6th Framework Programme, IST, eParticipation Preparatory Action     
Visit the project site: http://www.lex-is.eu/

The main objective of the LEX-IS Project is to improve the legislative process in National Parliaments through enhancing public participation in the preparatory stages (the legislation proposal formation stage and the debate on draft legislation in Parliaments) with the use of state-of-the-art information technology tools and methodologies. As the LEX-IS platform will be deployed, some initial results supporting the implementation level and the legislation monitoring phases are also going to be extracted. LEX-IS trials are going to be executed within the operational framework and with selected, real processes of three European Parliamentarian institutions, which are: the Austrian Parliament, the Lithuanian Parliament and the Model European Parliament (MEP).
The LEX-IS Consortium represents a balanced mix of Parliaments, IT Providers and Academic Institutions and consists of 7 partners coming from five EU Member States: Greece, Lithuania, Germany, Austria and the Netherlands.



Monitoring, Coordinating and Promoting the European Union eParticipation Projects and Initiatives, "MOMENTUM" - CompletedEuropean Commission, Programme: e Participation 
Visit the project site: http://www.ep-momentum.eu

The MOMENTUM project aims to monitor the existing and on coming eParticipation projects co-funded by European Commission, to consolidate their results and provide feedback to them and to the respective EC bodies and other designated stakeholders, advancing the high-level political, and industrial engagement.



WEB.DEP - Western Balkans Democratic Participation, "EB-DEP", Completed
European Commission, Programme: Specific Support Action, Research Directorate General   
Visit the project site: http://www.web-dep.eu/

The project's primary aim is to establish an important communication and information management network posted by the National News Agencies of the Western Balkan countries.
The project will involve policy makers and stakeholders from Western Balkans such as relevant Governmental Organizations (Ministries), Public News Agencies and citizens into the e-Democracy processes, supported through a unified environment, under a set of specified procedures and a common code of ethics.
The project brings together 8 partners representing three Western Balkan Countries (Albania, Serbia and FYROM) as well as two Member States (Greece and United Kingdom).



Enable European-wide discussion between elected representatives and civil society, "DEMOS@WORK", Completed,
European Commission Programme: e-Participation   
Visit the project site: http://www.demosatwork.org

The purpose of the Demos@Work Pilot Project is to put to the test already-created ICT-based eParticipation and eGovernment tools in a real-life implementation, on a significant issue of public interest and in concrete legislative processes. The Demos@Work overarching objective is to facilitate European-wide discussion between elected representatives and civil society on emerging policy issues that have a potential impact on all countries within the European Union. The issue selected for this trial project is in the field of public health, more specifically, the harmful effects of smoking. This will be achieved by configuring and piloting a secure, mobile environment through which elected representatives are able not only to engage with citizens on policy issues using a semantically enriched user-interface, but also to communicate and collaborate with their peers.



Methodologies and Technologies for Business Models of Automated Business to Business Transactions,  
Completed, GSRT.    

The subject of the research project is the development of a “knowledge framework” which can support the enterprises in their brainstorming for fully automated business to business transactions. Totally, the project is composed by four main keynotes, the review of the knowledge level, the development of the business model, the re-design of the procedures and the creation of the evaluation and transition methodology and results in the implementation of the following PHDs: a) Development of a business model for the implementation of automated business to business transactions in e-business environment, b) Re-design of business procedures and design of a procedure model group for the implementation of automated business to business transactions in e-business environment, in a particular business model framework, c) Methodologies for the evaluation of the potential for the implementation of business automated transactions and the support of the transition in e-business electronic model.



Enterprise Application Interoperability – Integration for SMEs, Governmental Organizations and Intermediaries in the New European Union, "GENESIS"

Completed, European Commission, 6th Framework Programme, IST, Specific Targeted Research Project   

Visit the Project site: http://www.genesis-ist.eu/

The main goal of the project “GENESIS: Enterprise Application Interoperability via Internet-Integration for SMEs, Governmental Organisations and Intermediaries in the New European Union” is the research, development and pilot application of the needed methodologies, infrastructure and software components that will allow the typical, usually small and medium, European enterprise to conduct its Business transactions over Internet, by interconnecting its main transactional software applications and systems with those of collaborating enterprises, governmental bodies, banking and insurance institutions with respect to the EC current legal and regulatory status and the existing one in the new EU, candidate and associate countries.


SONNETS, H2020  

SONNETS: “Societal Needs analysis and Emerging Technologies in the public Sector”

OngoingEuropean Commission, H2020   

Partners: ATOS (Coordinator), NTUA, FhG, ISMB

Start date: 1/3/2016, Duration: 18 months

Visit the Project site: http://www.sonnets-project.eu

SONNETS’ aims at renovating the way the public sector operates by suggesting a concrete set of actions that will place the public sector in the front line of tackling societal challenges, armoured with the right ammunition and with the right people that could take over the necessary tasks and activities. 

SONNETS’s concept for delivering its roadmap is based on the following major sub-concepts, which are all closely related and can be witnessed as a quadruple helix:

  • Needs Identification through evidence-based research approaches and methods
  • Innovations Identification and Gap Analysis
  • Impact generation through Community Building and Intense Networking
  • Innovation Transfer through best practice identification in multidisciplinary areas and impact assessment


SONNETS will provide an innovative methodological framework for public sector organisations and related stakeholders to accelerate their transformation processes. SONNETS will set the way for the identification, analysis and take-up of emerging technologies that hold the potential infuse real value to public services managing the exponentially increasing “born digital” data and facilitating end-to-end security and privacy.


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National Technical University of Athens, 
School of Electrical and Computer Engineering,
Decision Support Systems Lab
9, Iroon Polytechniou str., 15780, Zografou, 

Contact Information:
Tel: 30 210 772 3583, 
Fax: 30 210 772 3550,
Email: contact@epu.ntua.gr

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